TERMS & CONDITIONS:
- Applies to new bookings only.
- Applicable to FIT bookings only.
- Not applicable to Resident Rates.
- Exclusive of Park/Conservancy and other park related Fees.
- Cannot be combined with any other Special Offers/Circuit Discounts.
- Booking window until 15th May 2021.
- Valid for travel between 26th October 2020 and 31st May 2021 including Festive Season dates
COVID-19 BOOKING POLICY:
- A 10% refundable deposit will be required to be paid 14 days from confirmation of the booking. The balance of payment is due 30 days prior to travel or the booking will be released.
- In the event a cancellation is made more than 30 days prior to arrival, a full refund of any payment made, net of bank charges, will be issued. Cancellations made within 30 days of arrival will incur 100% cancellation fees, subject to the application of Elewana’s flexible COVID-19 Policy.
- The above cancellation policy will not apply if;
- A client is unable to leave their country or enter Kenya/Tanzania due to COVID-19 travel restrictions/official travel advisories being in place. In this instance, bookings can be;
- Postponed at no extra charge for travel up to and including 31st December 2021.
- Refunded in full, net of bank charges.
- A client is unable to travel or enter Kenya/Tanzania due to testing positive for COVID-19 within 96 hours prior to arrival. In this case, bookings can be postponed at no extra charge for travel up to and including 31st December 2021 (proof of positive certificate will be required).
- Any rate increase due to a change in season or third party costs, for example Park Fees, will be to the client’s account.
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